Warranty Notice
Product: The patented Bed MadeEZ Mattress Lifter is owned and warrantied by Cadence Keen Innovations, Inc. d/b/a CKI Solutions, a Florida registered corporation. The Bed MadeEZ is manufactured in Florida.
Thank you for purchasing the Bed MadeEZ Mattress Lifter. We are committed to providing you with a high-quality product that enhances your convenience when making your bed. This product is ergonomically designed to help take the strain out of putting on bed linens. The Bed MadeEZ was originally designed for hotel housekeepers and is now also available for consumer use. Please examine your product when it arrives to be sure there are no obvious defects. If any are found, contact our CKI office as soon as possible toll free 888-222-2217 or 561-249-2219.
Warranty Coverage
CKI Solutions warrants that the Bed MadeEZ Mattress Lifter will be free from defects in materials and workmanship under normal use for the life of the product. This warranty is provided to the original purchaser only and is non-transferable.
Warranty Exclusions
This warranty does not cover:
Claim Process
If you believe your Bed MadeEZ Mattress Lifter is defective and covered by this warranty, please follow these steps to make a claim:
Contact CKI Solutions: Call us toll free (888) 222-2217 or reach out to our Customer Service team at customerservice@ckisolutions.com with your proof of purchase, a detailed description of the defect, and any relevant photographs or videos
Request an RMA number from CKI (Return Merchandise Authorization Number) to authorize the return of the product. This is very important. You will then be sent a UPS tag to pick up the item for our review.
Evaluation: Our team will evaluate your claim and determine quickly whether a true defect exists.
Replacement: If a defect is found, CKI Solutions will replace the defective product immediately at no charge.
Shipping and Handling
Unless an RMA number has been obtained, the customer is responsible for shipping costs associated with returning the product to CKI Solutions for evaluation. If the product is found to be defective and covered under this warranty, CKI Solutions will cover the cost of shipping the replacement product back to the customer.
Limitation of Liability
CKI Solutions’ liability under this warranty is limited to the replacement of the defective product. In no event shall CKI Solutions be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the product.
Legal Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Thank you for choosing the Bed MadeEZ Mattress Lifter by CKI Solutions. We appreciate your business and are dedicated to ensuring your satisfaction!