Warranty & Returns

Producing products in the U.S.A. translates into several benefits to you:


At CKI, we recognize that the value of our products is determined by the level of benefit it brings to your lives, your homes, and your work. Throughout our design process, we work with consumers, end-users, and industrial experts to redefine and deliver the very best products at the most affordable prices. Where applicable, all of CKI’s products are developed by or in consultation with leading specialists in the field, thoroughly tested by independent laboratories and field testing, designed to meet the most stringent guidelines for the hospitality and cruise industries, EPA registered, FDA approved, and come with the industry’s longest leading warranties.



Made in the USA

Making the majority of our products in the U.S.A. translates into several benefits to you. We can control quality and delivery better, and should a problem arise, we can respond with corrections quickly and appropriately. We also have the ability to customize our products to your design specifications and needs.


Because our products are made with the highest quality materials, they are guaranteed 100% against defects in workmanship or materials. If any defects are found, please contact us promptly for a Return Merchandise Authorization number and then return the defective product to the address below. A replacement product will be shipped to you at no cost. Return the product with a copy of your sales receipt to:


Cadence Keen Innovations


Attn: Warranty Department


1645 Palm Beach Lakes Blvd, Suite 380


West Palm Beach, FL 33401



To order a replacement or for questions about our products, call us toll free at (888) 222-2217 or (954) 563-7222.